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Work in Progress Seminar: Implications of complexity thinking on planning an evaluation of the Clinical & Systems Transformation project

September 27, 2017 @ 12:00 pm – 1:00 pm
Hurlburt Auditorium, St. Paul's Hospital
1081 Burrard Street

Beth Snow, PhD, MBA, CE
Scientist and Program Head – Program Evaluation, CHÉOS

The Clinical & Systems Transformation project aims to transform healthcare in Vancouver by standardizing clinical practice and creating a shared clinical information system across Vancouver Coastal Health, Provincial Health Services Authority, and Providence Health Care. This is an extremely complex undertaking, with the implementation of changes to workflows and the introduction of a new electronic health record system occurring in a phased manner at multiple facilities with a variety of different contexts and cultures. This poses a number of evaluation challenges, including evaluating a system that is changing over time.

In this presentation, Dr. Snow will explore the challenges, drawing on both the health informatics and complexity literatures. She will discuss how such projects fit the characteristics of complexity and explore the implications of those characteristics for evaluation. She will also reflect on the lessons the evaluation team is learning as they create an evaluation to provide useful and credible information to the various clinical and operational stakeholders, as well as how they will prepare to adapt and respond to the ever changing and diverse environment in which this clinical transformation and information system implementation is embedded.

Work in Progress (WiP) presentations take place at St. Paul’s Hospital in the Hurlburt Auditorium on alternating Wednesdays from 12:00–1:00 PM. These seminars provide investigators with an opportunity to present ongoing research, obtain feedback from colleagues and peers, and make new connections for their projects. Talks are open, and a light lunch is served.

View the 2017-2018 WiP schedule.


Health research in the heart of Vancouver